FTC Seeks Public Comment on Collaboration With States Regarding Consumer Protection

The Federal Trade Commission (FTC) announced on June 7 that it is seeking public comments and suggestions on ways it can work more effectively with state attorneys general nationwide to help educate consumers about and protect them from potential fraud. This request for public information (RFI) comes at the direction of the FTC Collaboration Act of 2021 (Collaboration Act), which President Biden signed into law last October.

The Collaboration Act requires the FTC to consult directly with interested stakeholders, as well as provide the opportunity for public comment and advice relevant to the production of the study.

As part of the RFI, the FTC is asking for comment on three specific topics that the study will address: 1) the roles and responsibilities of the FTC and state attorneys general that best advance collaboration and consumer protection, 2) how resources should be dedicated to best advance such collaboration and consumer protection, and 3) the accountability mechanisms that should be implemented to promote collaboration and consumer protection between the FTC at state attorneys general.

Specifically, the FTC is asking consumers and other interested stakeholders to weigh in on a wide array of issues affecting federal and state consumer protection collaboration, including:

• consumers’ views of the respective roles and responsibilities of the FTC and state attorneys general as they relate to consumer protection and preventing, publicizing, and penalizing frauds and scams;
• how, in practice, do the FTC and state attorneys general effectively collaborate and support each other’s consumer protection missions in several contexts;
• how the work of state and local consumer protection law enforcement agencies outside of state attorneys general facilitate and refine efforts between the FTC and state attorneys general;
• the extent to which federal law preempting state jurisdiction has affected the ability of state attorneys general to protect consumers from unlawful business practices;
• how the FTC can maximize use of, and contributions to, the Consumer Sentinel Network, through which law enforcers nationwide submit and receive consumer complaints;
• how resources should be dedicated to best advance collaboration and consumer protection missions between the FTC and state attorneys general in a variety of contexts;
• the effectiveness of the current exchange of technical or subject matter expertise between the FTC and state attorneys general when collaborating on consumer protection matters;
• resources or new authorities and information-sharing practices that may be needed or improved to enhance law enforcement collaboration; and
• additional performance indicators or metrics that the FTC should consider reporting, or other mechanism that should be implemented to measure the effectiveness of the FTC’s consumer protection collaboration with state attorneys general.