April 1, 2021 | less than a minute read

HHS Helps Providers Ensure Patients have Equal Access to Telehealth Services

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Lisa Prather

Special Counsel

Get in touch

Lisa Prather

Special Counsel

The need for, and availability of, telehealth services has increased significantly during the past year. While providers have made great strides in establishing (or expanding) telehealth platforms and options for their patients, providers should consider limitations some patients may have to effectively utilizing telehealth.

The United States Department of Health and Human Services has a specific section for providers that addresses various telehealth matters and provides guidance on ways to ensure patients have equal access to telehealth services.

Equal access to telehealth can be achieved by modifying procedures and providing additional support to patients with disabilities before, during, and after a virtual visit.